Benefits:

Bonus based on performance
Competitive salary

About the Role

As a General Manager – Education & Sales at Mathnasium, you’ll be the primary connection between our families and the center. Your focus will be on growing enrollment, maximizing retention, and strengthening parent relationships by combining consultative sales skills with genuine care for student success. This role is ideal for someone who thrives on achieving measurable results, enjoys relationship-building, and wants to make a difference in families’ lives through education.

Key Responsibilities

Sales & Enrollment Growth

• Follow up on new leads quickly and consistently, converting inquiries into scheduled assessments and enrollments.

• Conduct compelling parent consultations that clearly communicate the value of Mathnasium.

• Meet and exceed monthly enrollment targets by effectively handling objections and closing sales.

• Proactively upsell longer-term enrollments and additional programs (summer sessions, test prep, camps).

Relationship Management & Retention

• Act as the primary point of contact for parents, ensuring they feel heard, valued, and supported.

• Regularly check in with families on progress and satisfaction, addressing concerns before they become cancellations.

• Strengthen retention by showcasing student growth and celebrating milestones.

• Guide parents through renewal conversations well in advance of expiration dates.

Communication & Marketing Support

• Maintain timely, professional communication with parents via phone, email, and in-person meetings.

• Partner with the Center Director and instructional team to highlight learning plan progress during parent updates.

• Assist with community outreach events, referral campaigns, and promotional efforts that generate leads.

Skills & Qualifications

• Proven success in a sales, customer service, or relationship management role (education, retail, or service industry preferred).

• Strong interpersonal and communication skills, with the ability to listen actively and build trust.

• Goal-oriented and motivated by hitting targets while maintaining a customer-first approach.

• Organized and able to manage multiple families and follow-ups at once.

• Comfortable using CRM or lead tracking tools, as well as standard email and scheduling platforms.

Performance Metrics

• Enrollment conversion rate (inquiries → assessments → enrollments).

• Renewal/retention rate of existing families.

• Upsell success (families upgrading or extending programs).

• Parent satisfaction scores (feedback surveys, NPS).

Compensation & Benefits

• Base salary + performance-based bonuses (tied to enrollment and retention targets).

• 401K and Health Benefits

• Growth opportunities within a rapidly expanding network of Mathnasium centers.

• The chance to make a meaningful difference in students’ confidence and success.

Compensation: $60,000.00 per year

Mathnasium locations are independently owned and operated by franchisees of Mathnasium Center Licensing, LLC ("Mathnasium"). Franchisees are independent business people and not employed by Mathnasium. Thus, each franchisee and each franchisee center is unique and the franchisee is alone responsible for all employment matters in their center. If you are hired to work at a center, the franchisee will be your employer, not Mathnasium.

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What interests you about working at Mathnasium specifically?*

Have you worked in an educational or child-centered environment before? If so, tell us about it.*

How comfortable are you explaining educational programs to parents or guardians?*

This role involves working closely with both kids and parents. What do you enjoy most about that dynamic?*

Are you open to working weekday afternoons/evenings and some weekends, if needed?*

Have you had experience in a consultative sales role (e.g., enrolling families, upselling services)? Please describe and for how long.*

How do you handle objections or hesitations from potential customers?*

Give an example of a time you turned a lead into a long-term customer or client.*

What strategies do you use to build trust and rapport with clients quickly?*

Describe a time when you had to retain a client or convince someone not to cancel a service.*

How do you keep track of multiple leads and follow-ups at once?*

What tools or systems have you used to manage customer relationships (e.g., CRM platforms)?*

This role requires tracking performance metrics like conversions and renewals. How do you stay motivated by goals and targets?*

This position requires a consistent presence and proactive outreach. Are you available to commit to this role for at least 12 months?*

What are your long-term goals, and how does this role at Mathnasium align with them?*

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Why work with us

Transform Lives

You’ll be a part of a team that creates an engaging learning environment for kids of all ages, transforming their lives along with their families.

Thrive with Support

Our team thrives in a fun and supportive work culture. We invest in your training and development, so you are set up for success.

Grow with Us

Our opportunities for advancement provide a career path for dedicated staff who want to grow with us.